How to remove a dongle from an account

6 comments started 2023-06-21 last 2023-06-22
GivEnergy Products
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#1 DeanHarlech

Hi, can i remove a dongle from an account because its faulty and i had to add another one

#2 TheDragon (GivEnergy)

call support they can add the new dongle to your account

#3 positor1

TheDragon (GivEnergy)
But I believe at the expense of all previous data ?

Is the new usb dongle under development or was that just a discussion some time ago?

#4 TheDragon (GivEnergy)

positor1 it is indeed, with encrypted transport

#6 positor1

Tim
that was i think part of the design.