Battery 100% but not discharging

9 comments started 2023-07-13 last 2023-07-28
GivEnergy ProductsBattery
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#1 IanMartin

Currently my battery is 100% and idle, importing 2kw from grid.
Anyone else have this issue?

#2 Cdent

IanMartin are you on Eco mode? Even if you are, turn Eco mode off, save it then on again and save it see if that "unsticks" it

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#3 IanMartin

Don’t seem to have that option in the app anymore?

#4 Cdent

IanMartin ah, the app calls it Solar & Dynamic and the portal calls it Eco. Try clicking return to default on the bottom right hamburger menu and then saving

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#5 MikeJ

I had the same problem this morning - over night one of my 2 Hybrid Gen 1 inverters wouldn't discharge. I spoke to Givenergy support and they upgraded the battery firmware from 3012 to 3013. It's now doing a calibration discharge and hopefully that will fix it.

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#6 IanMartin

I tried all the reset and nothing just done a software update from web hopefully that will sort it.

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#7 MikeJ

The recalibration hasnt sorted it for me. It discharged to zero then charged up again, but wont meet the house load.

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#8 MikeJ

Givenergy support have cancelled the long running (20 hours calibration) which didnt seem to finish, and the battery is discharging again. Fingers crossed!

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#9 P3tro

MikeJ Hey just wondering how you got on with this?