Scottish Power SEG

Has anyone switched over to scotish power SmartGen? Just had an email today from their team (2 weeks after starting a switch) asking me to confirm i wanted to switch as i was already with Octopus. Was wondering how they go about the whole account creation process and how long it took?

Also do you have to request account balance to be withdrawn or do they just send a cheque every so often?

Thanks

Are you planning to export from batteries or just solar? Scottish Power don't like battery export as they see it as brown energy.

TX200 Just solar for now. Tho I didn't read anything about brown energy on this updated tarrif. I know it was a part of their old SEG. Is that still the case with the updated one ?

Personally I'd say run as hard and fast as you possibly can in the opposite direction. That company messed me around and obstructed me from leaving for 8 months before I finally got out and switched to Octopus. If I'd known that the previous owner of this house was with them I probably wouldn't have bought the house, that's how bad I beleive they are.

I firmly believe they broke the law several times but the ombudsman was utterly useless and they got away with it. They are a terrible company and during my fight with them I heard many stories from people I spoke with who had also had appalling treatment from them. I would strongly advise recosidering moving to them.