User account

5 comments started 2023-07-18 last 2023-07-18
Commisioning
L
#1 Luke Butcher

Afternoon. To start commissioning I believe we need to set up the end user account. Where do I do this as carnt find an option on portal or app?
Thankyou

C
#2 cluelesscris

You installers should have set this up for you as well as kicked off the calibration.

L
#3 Luke Butcher

Afternoon. Thankyou we are the installers and looking at how to set this up before commissioning. Do you know how to do this?

#4 THALL

Luke Butcher Sorry but you are on the end user forum. We do not have access to the same portal as installers. Your best bet would be to call givenergy support directly.

L
#5 Luke Butcher

THALL
Thankyou. Sorry didn’t know this was a end user forum. Lol.
Thanks