Thank you for outstanding customer services

2 comments started 2021-11-11 last 2021-11-11
Cloud Portal
G
#1 Geoff-Bell

Just want to say thank you indeed to Adam Reynalds, Mike (?) Simon S and your customer services department. We've had teathing problems installing a five battery and single inverter to run them all since March or 2021 but they are now being sorted out with your much needed support and help. Thank you.

Been effectivly off-grid since mid-March (when the system above was installed) and have now only started to use the grid power, as expected. Run a 2-bed bungalow and an EV with a difference so have 'free' power to run them all. Bulb are also paying me for the exess electricity I send to the grid as well.

Still very much a work in progress but thank you very much indeed for all of your help.

Best wishes to you all and enjoy the sun.

Geoff.

M
#2 Martyn

Geoff-Bell
Geoff

I would also like to say customer service from GIVEnergy as been excellent. I haven't had any major issues and system has worked from the outset, but when I have had any queries they have been answered very promptly.