Remote control is not working. Inverter control is also not working.

5 comments started 2022-03-01 last 2022-03-01
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#1 anabanet

I was playing with the settings for end a 'forced' charge, and when I tried to revert this, is defaulted to 00:01. Now every time I have looked at gets set to 00:01.

IIs there any way to bypass this or another way to set this?

The new API is doing the same thing: Write error. Contact support.

But support is not at the end of the phone anymore....

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#2 Robin

Similar issue - I tried reducing the power output settings, but now it appears that my inverters are operating at minimal power. Tried via remote control and just get errors and to contact support who aren't available after 5pm. Absolutely frustrated with this GivEnergy system!

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#3 anabanet

I think perhaps they are rushing a little to get stuff out.

They should ensure it is stable before they do, but their Project Management skills need a little help. Too often there have been changes that are great in a weeks time blocking normal function when they put them live. Dont they have a test system?

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#4 Robin

anabanet Or even a group of beta testers before releasing to the general public.

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#5 anabanet

Robin Shocking thought there....