Is live support no longer a thing?

4 comments started 2022-03-03 last 2022-03-03
GivEnergy ProductsHybrid
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#1 browellm

Having problems with my inverter over the last 24 hours that haven't resolved overnight and I can no longer see any Live Chat. Has this service been withdrawn?

#2 Mickey (GivEnergy)

Hi there,

We've had constant usage of our live chat support over the past week. Could I ask where you're using this service from?

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#3 browellm

Hi Mickey, I went to givenergy.co.uk but couldn't see any way to initiate a session.

And I've just tried it again and the LiveChat bubble has reappeared 😃

#4 Mickey (GivEnergy)

No problem, I'll close this thread off seeing it's resolved 🙂

#5 Mickey (GivEnergy)