kram It was a registered installer, confirmed via their installer page.
I am calling my DNO tomorrow to confirm if an application was filed along with the G98 then after that im on the phone to the installer because if they can't find someone to come round to power everything off and flip a switch in two weeks so I can actually test my system to see if there are any issues then I am worried for any actual problems in the future.
System will have been installed 3 weeks this week and the only time I manually charged the battery to full once I couldn't connect to the inverter to put it back to normal for half an hour so have been hesitant to try and do absolutely anything because despite it somehow staying connected and green I am still having gaps that can last hours and constant inverter timeout messages despite the inverter status being green dot in the portal and whilst despite all of this and it doing 5m updates local still doesn't work.
Since then I have not set any charge periods for battery and have just left it to do its thing and with the bad weather its gone to empty quite a few times.
I had to stop using the mobile phone in bridge mode as I kept having to take it out the cupboard to charge it so it would end up dropping out and its just a lot of hassle for a lazy installer.
Commissioning was supposed to take a short while but after an hour they decided they were going to leave as they said it could take a few hours and after everything that has happened I am assuming the power outtages were from the failed updates and commissioning process due to the unit not being completely installed as it was missing the wifi antenna so the timeouts in communications were causing problems.
I think personally they installed it a bit too close to the wall on the side that the connection panel is on the AIO unit as I cant get a standard length screwdriver in the gap to take the communications panel off even if I could see what I was doing.
I am waiting for them to sort it out before I go through the hassle of switching to Octopus and then trying to get on one of the solar tariffs which I hope is a lot less stressful than dealing with the installers.