Remote control history missing

Under this post I have been asking why my HA is not showing the inverter mode.
https://community.givenergy.cloud/d/2774-gictcp-modes-in-ha-not-showing-since-23-update

I have now gone and looked at my inverter log this morning 04/08/2023 and there is nothing recorded after 31/07/203.
I have done an inverter reset before I did this snip.
Perhaps that is why HA can't tell what is going on although I know it is all working from the dashboard

GE kindly replied very quickly to an email from me.

"That is correct that will not be recorded in the log viewable through your app and portal because it is changed by your home assistance and not through changing our app/portal registers".