Had an issue with my system which has resulted in Giv engineers replacing my inverter and also the battery BMS. Since getting the system up and running again, the portal shows the battery firmware version as 0. Giv tech support have said several times it should sort itself out, but several days later it’s still the same. Anyone else had this?
Still have this issue. Giv say they can see the firmware on the back end, but the portal for me still shows battery firmware as 0. Also battery consistently discharges down to 6% rather than the 4% in settings (have reset to defaults etc). @TheDragon (GivEnergy) any ideas? You’ve always been exceptionally helpful which I thank you for.
When the new BMS is fitted it defaults to a 6.2kwh battery. This needs to be changed to the correct size of battery fitted. I had this issue with my system after new inverter and BMS were fitted. Engineer had to return and plug his laptop in and then I think just entered serial number of battery, so it was correctly identified.
anthonypar Its an 8.2 and would say it’s running ok as it’s charging up from 6% using around 7.7Kw which would take account of the reserve.
Capt_Rich i see the BMS is correctly reporting 3013. Yet the inverter thinks its 0.
I will see if i can force it to be read
DOne
TheDragon (GivEnergy) you’re a star as always. That’s sorted it. Thank you so much