Selecting dates in power graph

9 comments started 2023-08-17 last 2023-08-20
Cloud Portal
#1 Jase1703

I’m sure this is simple fix somewhere. I cannot charge the date of my power graph when using the cloud. I can only see the last 24hrs. I can select a past date but the graph doesn’t change. Strangely the app works ok. Any ideas, please, in hope?

Anyone seen this before?

P
#2 Pete UK

Jase1703

Re-load the web page. Should then let you see today.

S
#3 SteveCook

top left of power graph is the refresh icon (circle with arrow)

#4 Jase1703

SteveCook thank you for your help, I guess I didn’t explain my problem clearly. If I select a past date, for example August 14th, the graph does not change and stays on the current day. The chosen date stays in the display and if I hit the refresh icon the date simply returns to todays date and graph. I’ve got no access to historic daily power graphs! The app works but cloud doesn’t either on windows or iPad, very strange unless I’m missing a setting?

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#5 SilverArt

Jase1703 If I: Click on the date - the calendar appears > Double Click the Day I want - The date changes in the Calendar pop-up header > I click 'Confirm' and 'Finding data' briefly appears in the Power Graph date box, the date requested then shows and the graph changes.
Might be worth saying which browser you are using, just in case it is a browser specific problem.

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#6 SteveCook

Jase1703
Ah sorry. No idea I am afraid

#7 Jase1703

SilverArt I’m using Microsoft Edge on windows laptop and also tried iPad safari browser. I’m not seeing a confirm or finding data. I get turning wheels either side of the chosen date then it just displays the same graph for the current day. As I mentioned before the app works I can change date in the app for the power graph so that tells me the data is being stored, I just can’t get the cloud portal to work!

#8 positor1

Jase1703
clear cache and cookies perhaps?

S
#9 SilverArt

SilverArt Whoops, sorry didn't realise you had an AIO so things could be different.