Inverter System Data spreadsheet download data rate change

6 comments started 2023-08-20 last 2023-08-21
Cloud Portal
#1 EricIoW

I have downloaded Inverter system data every day for a while. On most spreadsheets there are 282 rows, one row of data per 5 minutes. Quite a few downloads have a lot more rows. Two largest were 3384 and 1110 rows. The data rates seems to be 3 rows per minute between two times, and those times vary from one day to the next.
Why is it happening ?
Is there any way the user can control this data rate ?

T
#2 Tim

EricIoW Cloud updates are every five minutes except when there's a battery calibration in progress or you have the app open in Home mode when the cloud is updated every ten seconds or so.

#3 EricIoW

Tim I just tested and opening app in home mode caused data on portal to update every 11 seconds, going back to 5 minutes after app closed. Is this documented anywhere ? I have found the app user guide but the only portal user guide is two pages in the welcome pack.

#4 hoggy

Not documented as its not supposed to do it, its just a bug with the latest app version.
Rumour is the portal will transition to 1 min updates at somepoint anyway.

#5 positor1

hoggy
hoping for ten seconds like my energy is.

T
#6 Tim

positor1 Leave the app open in home mode on a device somewhere in the house.