Failed 3013 firware update

4 comments started 2023-08-26 last 2023-08-26
GivEnergy ProductsBattery
M
#1 Mckdoc

Hi,
I left our inverter SA2234G352 to update last night and it seems to have lost the firmware for the battery. Hence no charge and an idle inverter this morning. I tried restarting the inverter, but no joy. What do I need to do to get running again asap?

Inverter Firmware Version
D0.449-A0.449
Last Update Time
2023-08-25 23:23:01
Battery Firmware Version
0

#2 positor1

Mckdoc
Anything in the notification log ( portal / inverter / notifications

M
#3 Mckdoc

Nope...
GivEnergy couldn't do it remotely either so are sending instructions for a manual update.

M
#4 Mckdoc

Very bizarre, went to the garage to turn the battery off before manual update and the battery was OFF already?!
I turned it on and now the battery says it's on 3013. So, hopefully, sorted.

Not sure how/why it turned itself off though...