Battery discharge stuck at 199w

6 comments started 2023-09-04 last 2023-09-04
GivEnergy ProductsAC Coupled
S
#1 sunnydene

After a sudden increase in solar generation today (may be unrelated), my system (CE2209G009) is a Gen 2 AC and 2x 9.5kw batts, and has got stuck at 199w discharge rate. The settings are set to 3kw discharge and in Eco mode. So I am drawing from the grid unnecessarily.

I have restarted the inverter but the problem remains. It started around 1745 as can be seen in the logs below, when I noticed that the system was exporting at max and my iBoost caught it.

The batteries report 33% SOC and 31%/52.3v and 34% 52.6v respectively. They are running at around 26o and no errors in the inverter logs.

I have power cycled the batteries using the black switch and switched off the isolaters from the PV (SolarEdge) and the GE system and restarted.

Is there anything else I can try, or can GE remote on to take a look?

Battery Firmware Version: 3013
Inverter Model: GIV-AC3.0
Software Version: D0.289-A0.289

Thanks
Peter

J
#2 Jellybaby

Have you tried clicking reset all settings to see if anything bugged out to see if it stops it, if it was a setting wigging out power cycle would just load last default would it not?

S
#3 sunnydene

Jellybaby I haven't, no. GivTCP has also stopped working properly as well. It finds the inverter but reports that the battery object is empty.

I'll try a reset all settings.

S
#4 sunnydene

Nope - still stuck at 199w

J
#5 Jellybaby

sunnydene hhmmmm, that sounds odd. Prob best to lob GE a message.

S
#6 sunnydene

Well... a forced discharge made it jump to 3.2kW. Left it a few mins and put it back into Eco mode, et voila, it seems to be behaving itself. I'll monitor it and update GE in the morning.