Losing battery settings every day

7 comments started 2023-09-19 last 2023-09-21
GivEnergy ProductsBattery
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#1 Roddyb

I have a GivEnergy 9.5kwh battery, AC3 inverter and a SolarEdge PV system. I am with Octopus Agile.

Every day I set the settings so my battery charges to 40% between 1am and 4am and I set the discharge to "Dynamic". I press save and the app tells me those settings saved.

Every day, I see that all my settings have gone entirely and I always revert to settings that choose Scheduled Discharge and a grid charge up to 70%?

What is going on? Is there a mystery default setting I cannot see on the app?


#2 Cdent

Check the portal to make sure that 70% and scheduled discharge isn't set on there for some reason; if it is remove it on the portal rather than the app, if it isn't reset all settings to default and try again.

#3 positor1

could it be an automation set for octopus tariff?

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#4 Roddyb

positor1 Gosh, I think you are right as when you log into the web portal I can see "GivEnergy-Octopus S." vandalising my settings - how do I stop this from happening??

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#5 Roddyb

Is this the screen to stop Octopus from altering my settings?

#6 Cdent

Roddyb that'll be the most likely cause, hit submit on the Stop Automation option, see if that works

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#7 Roddyb

Cdent "yep", that was it. Problem solved. That "Automation" has cost me as Octopus have stopped me charging at the super-low rates between 1am and 3am and kept changing me to charging for 3 hours before 4pm peak.