Calling Dual AC3 Users - Portal Graphs Gone Wrong?

9 comments started 2023-09-26 last 2023-09-27
Cards - Energy GraphCloud PortalGivEnergy ProductsAC Coupled
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#1 ToothyChris

For a couple of days now, several of the values shown on the Powerflow graph on the portal, have been showing incorrectly. Specifically, the Average Battery Percentage (which normally goes between 4% and 100%) appears to have been showing the SUM of the two values, rather than the average. So it is going up to 200% when both batteries are full - which is way above the Y-Axis. The Grid Export value also appears to have doubled, showing twice the excess solar, once the batteries are full.

Is this just me, or are other dual AC3 users seeing the same issue?

I've noticed other people reporting other issues regarding the Portal graphs, so I suspect someone has been fettling.....

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#2 Smk82

I’ll charge both of mine tonight and see.

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#3 GaryS

There seems to be a problem with all AC coupled data. My AIO data is total nonsense.

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#4 Smk82

GaryS mine is crazy
. Apparently I’m generating 5000kw. Although mine is a plant setup, I would have expected as yours is only a single inverter it would have made sense?

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#5 GaryS

Smk82 Oh wow! You are a bright shining light aren't you? And it wasnt even all that sunny today. Sure you're not sitting on a nuclear plant there?

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#6 Smk82

GaryS 😂. I wish, just imagine the export payout!. My system was originally parallel through separate meters. Data all made sense then. When my installers came back to out in my Eddi, they said they’d been speaking or GE and there a better way, so switched it all to plant. Since then data has been nuts, and I’ve had some cross charging, but possibly more responsive? Anyway awaiting (and pushing) for EMS. Currently hoping (or maybe dreaming) that GR was right when he said they were considering a backwards compatible gateway in the future…

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#7 GaryS

Smk82 Well tomorrow with a near zero generation forecast, you will be the only one to have something to show!!

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#8 Smk82

ToothyChris

Yep, see the same thing

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#9 ToothyChris

Brilliant. Thanks for the confirmation.