Hi, I have a 4kW system fitted January 2015 so I get FIT generation & FIT export, I'm with Octopus for FIT & energy supplier. I've just had a Givenergy 8.2kW battery along with 2.4kW of panels today. I tried to apply for Octopus fixed export rate, I have the MCS for the old system but nothing else, I am waiting for the MCS & the DNO for the new system.
I tried to apply on the Octopus site but I got stuck when it came to the DNO, I can only select UNKNOWN - NOTIFIED - NOT NOTIFIED. No matter what I select it asks me to upload a copy of DNO letter but no info how I get this. The original installer no longer does solar & I don't think the DNO was required in 2015. My network is SP Energy but I'm not having any luck in finding anyone to contact.
Would appreciate any help/advice on getting a DNO approval letter.
Ed