#1 THALL
So the dashboard is saying my system has gone offline but no error is showing. It seems to have gone offline at 2:45pm. Anyone got got this? I am wondering if this is a dashboard issue or if my system has gone wrong.....
System suddenly says Offline?
#2 judgepd
I've had this happen a few times and it sorts itself out after 10 or 15 minutes but the system was always still actually active.
Can't remember if you've got a zappi yet. Can you check there to see if the battery is still active?
#3 THALL
judgepd Myenergi app shows all my solar going to the grid. The battery is at 100% and I am not generating enough load to start the battery. Wont be home for another 2 hours to load it.
#4 judgepd
I guess if you really wanted to check you could try to set a timed export for a few minutes.
#5 THALL
judgepd Can't change any setting, inverter offline. Emailing support now.
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#6 Huntzie
It's not just you. Mine is showing as offline too. According to the myenergi app everything seems to be working as expected though
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#7 browellm
When it shows "offline" this is the cloud querying it and being unable to establish comms. It's happened a couple of times today and happens intermittently here and there.
I have established through local control that the inverter is still running and doing whatever it was last programed to do.
#8 hoggy
It's Monday portal update day so suspect they are in the middle of a update push
#9 THALL
Could be that, I have emailed support anyway.