Scottish power outgoing

Octopus for incoming

Scottish power just set up for outgoing

How do I get app to record outgoing tarrif ?

Hallamfamily I think you'd have to enter them as a manual tariff, no way of adding two different suppliers to get an automatic feed

Do you mind sharing what is Scottish power paying for export?

rio911 12p per kWh on their variable tariff. I’ve just had confirmation that my application has been successful, it’s taken almost 4 month and the raising of a complaint!

Octopus Outgoing Fixed is 15p/kWh (assuming the import isn’t Octopus Go).

I was getting setup with SP for export. I had the account sorted (taken about 3 months to sort - painful). Emails were routinely ignored and only ever seemed to get them about every 6 weeks or so. Then said that they couldn’t see my bank account details to make payment..🤦‍♂️. I could see them correctly in their really ancient MINFO platform!. Just then Octopus finally allowed intelligent customers to have access to good export (outgoing fixed/agile) and how now extended a version of this to Go customers.

I arranged a move back immediately- Octopus moved me back and had me live in 3 days. Far superior. Won’t go near SP again

KWcomm Weirdly, according to the app and the API, when I switched to GO, my outgoing went to flexible octopus and 26p!

I don't believe it and don't export enough to worry about (I'm not gaming the system either as I personally think that is a bit immoral)

I still don;t have my DNO letter, so can't get moved onto the outgoing fixed... stuck at 4.1p export still.

In retrospect... should really have set this up 6 months ago, didn't bother because eon (who we used to be with) was 3p export and would have earned just £32 for the year to date.

Smk82 Have you managed to get paid by Scottish Power for the exports you made during the application process?

I'm planning to switch to Octopus now you can have intelligent and get a decent rate. However I have Flexi-Orb rather than MCS certification so have to go via an Octopus trial for non-MCS installations, but at the moment the signup form says they only pay 4.1p - not sure if that is out of date so have raised a query.

Smk82

I used to change annually between the big 5 or so energy companies to take advantage of pricing, and almost invariably had issues in addition to their poor customer service. These included SP where I reached the highest escalation level (that level had to get involved themselves). The last was BG to which I was automatically transferred to following the collapse of a smaller provider. BG was terrible being expensive and dragging their heels (months) to provide me with basic account details (and my DD credit being consumed by their high rates) to switch since it was in their interest to keep on fleecing me.

I joined Octopus in early 2021 and fully satisfied with their level of customer service, pricing, transparency. I can’t see myself going to any other supplier soon. I don’t work or have any affiliation with Octopus, just a satisfied customer.