Battery instantly depleted

9 comments started 2023-10-11 last 2023-10-12
GivEnergy ProductsBattery
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#1 Karl340

For some reason my battery was at 72% and it instantly depleted to 0% even though I have a 10% battery reserve.

On the graph it shows no extra usage to cause this drop. When I click more info in the battery section of the app, it shows 67%.

When I check the physical battery, it shows 3/4 bars. So not sure why it says 0% on the app and why I'm importing from grid if the battery "should" have charge.

I'm confused, can someone offer any info?



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#2 Karl340

Please ignore this post, I tripped the battery somehow. Must be the electric heater and treadmill I put on. But will leave the post up for awareness

#3 nophead

Putting a high load on should not cause the battery to trip out. We have a battery that can give 2.6kW but every day I use a 7.5kW shower. The battery produces its 2.6kW and the grid provides the rest. The inverter should be configured to not draw more than the battery can supply.

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#4 anglefire

If the battery trips it is due to excessive load - often caused by poor termination in the DC breaker - have you had it installed long? If its new, get the installer back as I bet the cables into the breaker don't have ferrules on or they have pinched the insulation. GE even supply the ferrules!

#5 positor1

anglefire
Sadly the ferrules supplied are not the same depth as the breaker will allow.
My dc breaker failed at 51 weeks despite terminations being perfect ( I checked myself) and my installer says he has had to replace a few for no obvious reason.
It always tripped when under full load FYI

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#6 Karl340

anglefire it was installed three days ago 👀

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#7 Karl340

nophead yeah my shower does the same. It doesn't trip all the time. It tripped twice yesterday, when I used an electric heater and treadmill at the same time. And when I put the washing machine on after that stuff was off. The shower was more than that, so maybe a loose connection?

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#8 anglefire

What is tripping? Does the battery stay on? Or does that go off?

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#9 Karl340

anglefire the battery was tripping. But it stayed on. I've had the electrician around today and tightened up all the connections so will see