I think the switch to BST went smoothly this year. My system saw a jump in meter details at 01:14 to 02:19. Not quite 01:00 but pretty good and without any user intervention.
Has it been a similar experience for others?
Well done
@Sam D (GivEnergy) @Mickey (GivEnergy) @Danlambert (GivEnergy)
Not for me.
I had a timed charge set for 60% for the GO 00:30-04:30 period, the battery stayed above 60% until 05:00 at which point the inverter started maintaining level until 05:30 and then resumed to discharging the battery.
I am not sure at what time the servers update the time clock in the inverter, but with my system it doesn’t look like it did before 05:30 today as the inverter thought 05:00 was actually 4:00 hence the 30 minutes of battery maintain at peak rate electric 🙁
dhb666 has it changed now? look at syste data on the inverter tab. Check date of last update is on BST then scroll back to see when the change happened
It will be interesting to see if they have all adjusted, and over what timeframe. Fortunatley my charging was not impacted. I Due to high PV yesterday my battery was fully charged before the end of planned slots anyway. I guess that was just lucky
I did experience an hours less charge in my EV than I expected though ;-) Ohme coped well with the change
Mine looks good, 1.18 then 2.23am
Well the system time updated @01:19 to 02:24 on the next broadcast cycle, but is that inverter time clock or server time stamp ?
It obviously didn’t get reflected in the timed charge software routine as that maintained the battery charge at 60% from 05:00 to 05:30 which is outside the set 00:30 to 04:30 window.
The timed charge has been faultless up to now so I’ll see what happens tonight.
In 'My Inverter' 'System Data' there are entries at 00:58:53 and the next at 02:04:17,I am assuming that that is an indicator that it worked well? I am also hoping that that is a good indicator that my configured battery charge top up in the Octopus Go off peak period is handled correctly and I don't end up importing peak rate units.
Mine went 01:06 to 02:11 (no timed charging/discharging set).
GrahamShaul No It makes perfect sense, I was just surprised to see the first figure before 01:00. 😀
I wonder if anybody got 00:55:01 to 02:00:01!
Mine doesn't seem right. I have Daylight Saving enabled in the old portal account settings (is this anywhere in the new portal?), and the system updated the clock at 01:14 according to the log, but the inverter time is still on GMT according to the registers. I'm going to update the inverter clock, as otherwise I'm pretty sure it will start charging tonight at the wrong time!
andrew_bond i.e. I think looking at the system data you are seeing times as reported by the portal, not by your inverter.
Guess I’ll find out when the timed charge kicks in then 😆
i have two inverters - one shows last online time correctly, the other is an hour behind. I've just tried 'send' for date/time via the remote control but no change - any ideas?
Just ran a couple of quick timed exports to check. 15:30 to 1540 did nothing. 14:40 to 14:50 exported. My inverter timings are still operating on GMT!
It appears that the timings displayed in Remote Control History show the clock time the inverter is currently working on. All the changes I have made today are being reported in GMT.
Mine is running an hour slow! How can this be? C'mon GivEnergy sort it out.
Mine showed all the correct times but my battery started dischrging when my zappi started charging the car so clearly the times are wrong (its set to charge from 2030). Daylight saving has been a computer issue since tcomputers were invented - it really shouldn't be this difficult. I changed the charge time to 1930 and it started behaving properly.
I saw the jump at 1:08 to 02:13. However when I look in my remote control history I see
Date Time User Register Message Value Sent Response
2022-03-27 01:11:30 Server Set Date and Time Write error. Contact support Set Set
My systems time appears correct... so...problem ?
My timed import hasn’t started, so yes, guess the clock change hasn’t happened
Yes same with mine Import was meant to start at 20:30 still waiting . Will see what happens at 21:30 .....
Mines charging now!
Yes me too started 1 hour late at 21:30
Same here. Inverter time seems accurate but timed charge for 20:30 has only just started at 21:30…. So something is wrong.
Problems here too. Timed charge for 21:30 yet to start (22;04 Now). Presumably it will finish late too, meaning I pay peak rate. This sort of thing shouldn't happen!
Seye
umm, i commented too soon. The data I was seening was on the portal. That looked correct but I guess its the time a data packet was recieved rather than the time the invertor said it was when it was sent.
Timed events are not working. I have just trieda forced charge for at 22:05 with setting of 22:00. Nothing happens. Change to 2100 and charging starts. So it is an hour out
Thats really confusing as portal makes it look like its changed but hasn't.
I then tried to use the set datetime feature in remote control tab of the inverter, that doesnt work, so there is no wayh to fix this?
I have tried setDateTime in GivTCP but got an error when trying to run it
My timed event did not work on schedule - it worked an hour later.
@Sam D (GivEnergy) @Mickey (GivEnergy) @Danlambert (GivEnergy)
Hi,
whilst my system is showing BST clock, I seem to have the same problem as described by @dhb666 and @maphi3 . My battery Smart Charge did not start until 22:30 BST tonight, despite being set for 21:30 (Mode 1, Independent Feature, Smart Charge), and run correctly since November 2021 until tonight, which makes me wonder whether there is a wider problem. I'm on Go Faster 4hrs (21:30-01:30).
If I look on the remote control log I see times one hour out (e.g. set max charge value).
Whereas the system log looked right - however as others have said, thats probably the time from the cloud, not from the inverter itself.
Is there any agreement of what is the best place to check this activity. My battery is set to charge/top up in the usual 00:30 to 04:30 period, the Octopus Go off peak. In the System Data, as I read it, the charge stated at 00:30
2022-03-28 01:03:16 0 -2875 -2452 -2422 422 83
2022-03-28 00:57:53 0 -2859 -2455 -2422 403 81
2022-03-28 00:52:25 0 -2902 -2460 -2425 441 79
2022-03-28 00:47:00 0 -2870 -2464 -2425 402 76
2022-03-28 00:41:36 0 -2875 -2467 -2423 408 74
2022-03-28 00:36:13 0 -2911 -2473 -2425 438 72
2022-03-28 00:30:49 0 -2891 -2474 -2424 416 70
2022-03-28 00:25:25 0 34 198 235 141 70
So looks like the system did what is is supposed to. Can someone confirm that I am reading the correct indicators?
Hi All,
Looking through the logs, we've noticed a minor error in the setting process which caused the system to record new data using the correct timestamp around 1AM on Sunday, however the date and time did not always update correctly on the hardware even though it reported as doing so. We've run the process again this morning and all systems should now be reading the correct time.
If anyone's inverter is not performing commands at the correct time, please get in touch with the support team.
Sam D (GivEnergy) Thanks. How can we check everything is OK though. Can we do this via the portal or do we have to wait and see?
I had to manually enable DST in the old portal under account settings.
Sam D (GivEnergy) Hi Sam, thanks for the update. Can I also report that the weather card on the portal is still set to GMT rather than BST. All other reported times look to be fine (the power flow card graph is correct and the time in the inverter details looks good).
Quick timed export test showed that start/stop times are now working correctly in BST. Timestamps in Remote Control History are still in GMT however. My earlier assumption that this would be a good place to check which clock time the inverter was working to would appear to be false!
On the portal My Inverter shows 'Energy Today' as 21.7Kwh, not sure where that is coming from but at 12:39pm BST that is far from correct. Yesterdays total?
GrahamShaul I might be seeing something similar. My "Energy today" figure is suspiciously exactly the same as my solar generation yesterday, and hasn't changed in the last couple of hours.
Sam D (GivEnergy) Mine is still the wrong time. I contacted support about it today but no update so far,.
Looks like mine is sorted. My ihd has just changed to show I am importing lots of electricity 😃
GrahamShaul FYI my "Energy Today" figure is now working properly. Hopefully yours is also sorted.
@TheDragon (GivEnergy) first job next week, make sure the clock change process/code is all ready for next weekend? 😁