One string not generating.

9 comments started 2022-03-27 last 2022-06-20
GivEnergy Products
Z
#1 Zakalwe

5.2kWh array
Hybrid 5 inverter
8.2 battery.

The system had to be powered down this morning as the mainx had to be switched off. Since the system was rebooted one string is not generating. I've issued an inverter reboot in the portal, but String 2 is still showing zero output.
What should the next step be?

#2 TheDragon (GivEnergy)

Check the voltage on that string. If it's very low, likly a wiring issue

Z
#3 Zakalwe

Thanks for the reply. The voltage is down at 42 volts when string 1 is at >240 volts.
It was fine before the system reboot though....

K
#4 kram

Do the DC strings have separate isolators where perhaps one didn’t quite click in? Unlikely but worth trying another off and back on for the DC isolator?

Z
#5 Zakalwe

Yep, turned out to be a dodgy DC isolator.

K
#6 kram

Zakalwe

Glad it’s on. I’d get the installer in to look at that though👍

M
#7 MintyLinty

Zakalwe
Hi, just reading your post and wanted to know how i can check the inputs on the string

thanks

steve

Z
#8 Zakalwe

Look at the PV Data in the My Inverter page in the portal. It will give the voltage and amperage being generated per string.

M
#9 MintyLinty

Zakalwe

thank you