Changed Internet provider

Since changing my broadband provider, my app is no longer working. How do I reset?

Is it the app itself that's not working (not launching, or unable to connect to the cloud) ? Or did your new provider supply a new router, in which case the problem might be that the inverter can't use wifi to access the servers.

AndrewMorris easy option: logon to new router and change its WiFi name aka ssid and password to match your old router details

Harder way, see the WiFi setup guide on the GivEnergy KB site. Google it to find it.

Or search this forum for other topics with further info.

Spoofing the new router with the old ones details works a treat . I amazed myself but have to admit had some help from my son😊