I've had this happen twice now, I'm on Octopus Cosy, I charge in the morning automatically but manually charge in the afternoon via the app.
The first time (a few days ago) it was unresponsive I cleared the cache and restarted by phone, and the app seemed to update itself upon reboot, I think that it looked slightly different, also the quick buttons had disappeared so had to set them to show again. By this point it had set itself back to the 'play' mode and was using the battery rather than the expensive Cosy rate.
Then yesterday the same happened again, restarting my phone didn't help so logged into the GE cloud via my PC and restarted the inverter. This is impractical though, has anyone had this issue with the app? I've been on Cosy back in Spring and for about a month or so now and not encountered this problem before.
I have a Gen 1 3.6kW hybrid inverter with 2 x 2.6kWh Gen 1 batteries.
T
#1 TRBob