Battery down to 1%

5 comments started 2023-11-15 last 2023-11-16
GivEnergy Products
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#1 MrRobEvans

Previously in poor weather, the battery has only discharged to 5%. In the recent poor weather it has gone down to 1%. I think that discharging a battery fully is not good for it. I have tried to increase the charge in the Inverter settings but it will not allow me to submit the changes.

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#2 geoffreycoan

MrRobEvans the battery shouldn’t go down that low, you’re correct. I’ve seen m8ne go down to 2 or 3% a couple of times and the inverter charges the battery up itself back to 4%

#3 Hook

Mine kept doing this on 3013.

Then I’d get a low voltage error message and it would charge itself back up to about 5% , then discharge again and keep repeating.

I contacted support to be put back onto 3012 and the issue stopped.

Here’s what was happening to me.

#4 Stevef1964

Strangely enough I have the same issue. I reported it to GE Support who replied with the following:-

The battery in the system stops discharging to meet the house load at 4% to prevent any wear and tear to the battery cells. However, it is important to note that the remaining reserve of 4% is used to keep the battery running. As a result, the battery may diminish past the 4% limit and, if it reaches 0%, the battery will attempt a grid charge to recover this reserve.

I would like to assure you that this is perfectly normal behaviour and will not cause any damage to the battery. It is simply a safety feature built into the system to ensure the longevity and efficiency of the battery.
All the best,

Adam Thompson

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#5 TX200

Also the 4% isn’t the true 4%

There is a separate percentage that’s real, so the user visible 4% isn’t really 4%

You only get into the really low parts and really high parts of the battery when a calibration is carried out.