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#1 Chris_M
My GE App ‘Smart Tariff’ screen is not using the correct Octopus Flux rates. Is there a way of updating them to the correct figures? I’m no expert so, if there is a way, please keep it simple! 😃
Incorrect tariff rates for Octopus Flux
#2 Cdent
Chris_M the data is pulled from Octopus, so make sure you're on the correct tariff on their site, then remove and re-enter your Octopus details and see if that works
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#3 Chris_M
Cdent I’m on the correct tariff on the Octopus site, where do I enter the Octopus details please?
#4 Cdent
Chris_M I entered mine into the portal, you go to Edit Dashboard, add the Smart Tariff card and then it ask for you Octopus details (MPAN, API and Meter I think). Not sure if it's possible in the app to do this
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#5 Chris_M
Cdent Thanks, I’ll give it a go.
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#6 Chris_M
@Cdent Sorted! Thank you. For info for others, go into the Smart Tariff card and click on the box in the bottom right-hand corner, then Remove Tariff, then select Octopus which will take you to the account details where you can Copy and Paste (into the Card) the details required.