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Anyone else have an option to update their firmware? My battery is 3013 already and there is nothing to say what version the new firmware is or what it does.
Firmware update Nov 23
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Its version 3015
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Release notes are on the knowledgebase of givenergys website
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I also have a firmware update available today for AIO - Not sure what it is as I thought I was now up to date.
Battery on 7 and Inverter 608 and nothing in knowledge base past them.
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Just tried to update…all was done ok until I got all sorts of notification errors once battery started calibrating. One of the battery was found off…Tried full power cycle of everything and no better luck…one of the battery turns of a few seconds after pressing the black button on the side! Hybrid Gen2 5kw, 2x5.2kwh batteries…will be on technical support first thing tomorrow morning!
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I was brave and pressed the UPGRADE button. It is at 53%. Will see soon what happens!
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So it crashed.. UPDATE FAILED. And now AIO wont come back online.
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After my update on Gen1 Hy 5.0 and 9.5kWhr battery to 3013 and then subsequent downgrade back to 3012 I will wait a bit
Could be worse, normally it's a Friday afterboon release followed by lots of weekend efforts from support that could be easily avoided by you know...just waiting until Monday...
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Why do they make Saving the Planet so blooming hard????? Can't it just WORK? Save carbon emissions, save the whales, save money and we all live happily every after? But oh no.... it has to be HARD! Anyone not a technical geek is unfit to save the Planet. Just go eat lettuce and all those cows, please stop farting methane!
I'm done.... the AIO can talk to itself in the cupboard under the stairs. I'm opening a bottle of Sauv Blanc and ignoring the electrons!
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Hold on! The wine worked!!!
While I was having the 2nd glass, the upgrade finished in the cupboard under the stairs. The light went disco mode green-red-green-red and then it let out a long painful beep..... restarted and came back online, now on D0.608-A0.609.
Think I will have a 3rd glass of Sauv Blanc while observing its behaviour.
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From past experience and reading the other horror stories, I'll be leaving this one a few weeks at least.
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My creaking old 80% DOD 8.2 appears to have taken it OK, will be interesting to see what capacity it has this calibration (it usually takes another nosedive each time with actual AH capacity (7.4kWh last time))
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Yeah, not touching this for at least a few weeks.
Must
Resist
Green
Button....
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updated my 8.2kwh battery last night during my cheap rate. firmware done in about 20 mins , battery discharged as expected though it was already at 5% anyway , then charged till about 3am. all good.
Now just need my gen 1 5k hybrid inverter to be updated /modified.
The knowledge base article is all in tech speak which is no good for normal people.
I also suspect that the Giv team do not look at this forum anymore but use the Facebook groups so I wouldn't hold your breathe on getting an explaination in plain english on here.
Go on guys, prove me wrong!!
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Couldn't resist as the 2 8.2kw batteries were down to 20%. Thankfully everything went smoothly. The only oddity is the batteries appear to have imported 17.36kwh which is more than the combined total of the batteries (and one of the 8.2s is an original with 80% DoD)
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Firmware seemed to upgrade ok, but no calibration. .batterry now empty/flat.. what do I do next? How do you kick off a calibration cycle? Come on GivEnergy this doesn’t present a good image of SW development and testing.
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I just can't resist pushing a button!!!
It's telling me the firmware has been updated and the calibration has started.
Here's hoping!!
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AlyBee22 Discharging to empty is part of the calibration, quite often the SOC will report at 0 but the discharge will continue for some time until 'true' 0 is found. is the battery still discharging but just showing 0 or is it really doing nothing? (Screenshot of the power graph might help)
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Stevef1964 its surprisingly telling if you know what to look for.
VERSION 3015 (coming on portal soon)
Fix the bug where the charging and discharging current becomes 0 when battery parallel fails (Out of spec) - sounds like it stops the other battery's not doing anything if you have multiple packs and one of them faults.
Buffer Overflow error fix, causing BMS crash - sounds like you could send too much erroneous data to the battery which would crash it needing an engineer visit (potentially was why 3013 got pulled)
3014 in private appeared to have the bulk of the fixes though, with various routines to stop the annoying "once cell goes too high the battery reads as 0%" bug.
Also seems to attempt to address the poor cell balancing noted in previous releases.
Thanks Hoggy. Shame GE are incapable of explaining in these sort of terms.
My BMS has just copmleted the upgrade to 3015 and looks to be back up and running. The next few hours/days will tell me if this was worth it.
Mine seems to have gained .1kWh from the calibration. So 7.5kWh now. First time its ever gone back up.
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I'm on 3013 and have the update button available.
I think I'll wait a bit first because after I updated to 3013 then had a few problems (thankfully been OK since). If/when I do update I might try it at midnight and then the recharge during calibration will fall during Flux cheap rate, also the battery will be closer to empty at that time of night.
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My battery's done fairly well today chargewise, even got some solar charging. I'm going to try to kick off the upgrade a little before the Octopus Flux peak period, so the battery emptying process will less financially wasteful 😃
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killythebid I'm going to leave it a few weeks before I do anything. Been burnt before with updates on various pieces of equipment round the house, so now I wait to see feedback about updates first before I commit. I should have known better with 3013 as well, but slipped up on that.
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+Anybody know if Giv can administer the firmware and avoid the battery calibration? I have just emailed them, but sometimes the forum is quicker.
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Zakalwe Indeed! It is amazing how strong the urge is to update to the latest no matter what for many. I say that as one who feels the pull of the button rather than being above such effects. But I shall resist until the time that suits me. I have in reality had no issues with 3013 in any case.
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Roberto I think they can I am sure I have seen posts about it when the last firmware came out. I am not convinced it is a good idea not to have the calibration complete though. The update to the BMS firmware is likely to work best when it starts from a clean known state of the battery and the best way to get there is a calibration.
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killythebid sort of why I have asked Giv support. Im hoping for a reply in next 2 days. I'm Ok with a battery cal, just not when it wants to charge 2 off 9.5s on standard (non E7) rate !
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killythebid If you have no issues don't update anything, ever, that is my motto. Until my banking app stopped working as android version was too low I had never updated my S7 Edge since I got it at release til about 5 years later lol
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Had my system handed over from the installer a couple of days ago, I think it was on 3007 but there were problems so support updated me to 3015. That required a battery recalibration, so I missed the Octopus saving session, and the calibration didn't work. Now having another calibration at peak rate. Hopefully I can catch this afternoon's saving session, we'll see.
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I through caution to the wind last night by activating the firmware update...yes, a gamble, I know.
Inverter updated quickly, battery discharged to 0% then lost comms, so I woke to an empty unresponsive battery. Not amused.
Credit to GivEnergy though, I got straight through to the support line and the battery was back on line within 5 minutes. 👍😃