Hello all, new to the forum. Anyone having issues with their app not showing load and usage? Had an issue with my battery fully discharging last night so did an inverter update, now things don't seem to be right. Anyone else having issues?
On the cloud app (through my laptop) my inverter is showing with a red dot, usually green, however I can't seem to find what the issue is.
Also, keep getting this warning in my Notifications from the Inverter, 'Electricity Meter Com Fail'. Anyone know if this is serious?
Update: Just charged battery to 100% but now it is fully discharging to the house however, nothing is on so why would the battery be discharging its load to the house, when there is no demand on it?
BenM4416 that's probably the EM115 - a little meter possibly with a green light on it. Screen will be scrolling through various things. Might be in the consumer unit or in its own box.
If it's off, check something hasn't tripped.
Might also be a loose connection somewhere.
TX200 
Is this what you mean? It appears to be ok.
BenM4416 
As you can see here, it says there is no demand on the house and all others are blue. This doesn't seem right.
Might be time to either reset to defaults from the portal or turn everything off and on again. Or maybe both.
There should be posts about how to do that somewhere on here, or perhaps in your install documentation / the GivEnergy KB site here https://kb.givenergy.cloud/