Secondary battery reading 0%

3 comments started 2023-12-16 last 2023-12-19
GivEnergy ProductsBattery
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#1 Craigpv

My primary battery is reading 30% whilst my secondary battery is reading 0%. Since the installation, they have both increased and deceased storage together. Is this something to worry about? Cheers, Craig

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#2 SilverArt

You don't say what you have installed.
You could try 'My Inverter'>'Settings'>'Reset to Defaults' (after making a note of any non default settings if any)>'SUBMIT... and make sure you get a positive acknowledgement, if not try again after a few minutes.
or, if that fails try giving 01377 254 874 a call. You may get some useful advice.

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#3 Craigpv

SilverArt Thanks for replying. I updated the firmware and this issue now appears to be resolved.