9.5Kw battery is showing as 100% full but is no longer discharging

4 comments started 2023-12-18 last 2023-12-19
GivEnergy ProductsBattery
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#1 Shadow-foot

My GivEnergy 9.5Kw battery is showing as 100% full but is no longer discharging to the house when needed, everything else has been working fine up to now. Anyone know what I need to do?

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#2 DD

Shadow-foot That's not much to go on.... for how long has it been working correctly? Has anything changed recently? Are you running any external scheduling agents (such as Home Assistant) or a GivEnergy tariff automation ? Were you signed up to the Axle GivBack scheme (which fiddles with your configuration) ?

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#3 SteveCook

Go on the GivEnergy portal - my inverter (left side of screen) - remote control cog (top right corner), scroll down and see what settings are active and what the history shows.

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#4 TimHutchings

Go into portal. Choose Inverter tab, then the settings tab. Find the ^ reset to defaults^ and click submit. After about 2 minutes you should find everything working as normal.
You'll need to reset all your import and export timings.