My inverter and battery was working fine for a number of years howeve yesterday it lost connection and wont reconnect. The dongle is steadily flashing and when I try to reconnect to it to ensure it is connected to my home wifi, my phone and laptop both say bad password / wrong password when i try to connect to the dongle.
I havent changed anything. Is this an error from an update?
My dongle seems to have lost connection a few weeks ago. I have tried to reset the dongle and apparently succeeded (the settings are correct) but the dongle doesn't connect to Wifi. I have ALSO had an issue with both smart meters (gas / elec) unable to report in - it's the 3G network, not wifi but it's a weird coincidence. Anyway Octopus are sending someone to reset the smart meters but what can we do to resolve the wifi issue? (And why isn't there an option to just pop an ethernet cable in?)
Basically, sorry, can't help, except to let you know you aren't alone with this issue. And it's not very clear where to progress the problem, either.