Inverter showing error message - how do I resolve the error?

On my dashboard the inverter is showing 'error' and my battery seems unable to charge. Can anyone tell me the correct way to resolve this please? Do I just contact Givenergy or is there another route to get help. Many thanks, in advance.

Search the forum and you might find similar threads with various things to try.
Alternatively web chat from their web page contact us page is okay. Likewise email or telephone.

Hi did you have any look similar happened to mine?