Hi I have a recently installed Battery which isnt connecting to my givenergy account. I am trying to log onto the wifi dongle on the battery to check the settings but am asked for a Network security key which I don't have. Am I doing something wrong or is there another way of connecting it to the givenergy account?
Might be the inverter serial number?
If all else fails Google GivEnergy dongle KB and you should find the pdf on their knowledgebase site.
MartinSolder I think that would usually be something the installer would set up? They have superpowers on the givenergy site for configuring customers' systems.
MartinSolder as DD mentions, you can't just install a battery yourself and connect it, needs to be done by an GE certified installer to attach it and commission it.
You can reset the wifi dongle password and reconfigure it yourself. Need to press the button under the removable cap on the dongle to reset it.