Energy flows data export: totals have been incorrect since 26 Feb

7 comments started 2024-02-29 last 2024-03-01
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R
#1 RobertSw

The totals in the Energy Flows data export files have been incorrect since 26 Feb

Files attached which show what the totals should be (the sum of the columns) and the error

Thanks

R
#2 RobertSw

And to note that from the 26 Jan, the sequence of column data in the export file changed from:
Solar To Home
Solar To Battery
Solar To Grid
Grid to Home
Grid To Battery
Battery To Home
Battery To Grid

To:
Solar To Home
Grid To Home
Battery To Home
Solar To Battery
Solar To Grid
Grid To Battery
Battery To Grid

G
#3 geoffreycoan

RobertSw someone else has noted that the column order has changed

The missing data: you’d probably best contact givenergy support as they don’t often follow this forum

C
#5 CCourtney

I notified GE through the portal feedback system on 26th. No acknowledgement though!
It is only the colum headers that have changed . The data in the columns still relates to the orignial header order!
Also the Total row is incorrect.

G
#6 geoffreycoan

I raised several bugs and improvement suggestions through the app and portal in February 2023. No response to any of them so I wouldn’t hold your breath. Suggest you contact support directly by email or phone

G
#7 G-dog

RobertSw mine isn't changed for some reason. i cant comment on totals as i work out my own from data