Anyone managed to join Octopus Intelligent Flux?

4 comments started 2024-03-23 last 2024-03-23
Cloud PortalGivEnergy ProductsAC CoupledBattery
#1 THALL

Been trying all afternoon. I sign into GivEnergy then get the following

Error says
We couldn't connect your device
Make sure that...
1 Your BATTERY is fully setup on the GivEnergy App
2 Your BATTERY is connected to the internet
3 Your username and password are correct

However on the givenergy account page I can see Octopus has linked
octopus
linked at 2024-03-23 16:10:28
The service has the following permissions
Full control over everything available in the GivEnergy API

#2 hoggy

It seems real hit and miss. There's quite a few with this problem but each party (Octopus/ Ge) blames the other.
Seems no rhyme or reason as to who's goes fine and who's does not.

#3 THALL

hoggy Oh good :-( Its weird i can see the link is setup but the app says it cant connect. I don't get why the octopus energy app suggests making sure my battery is fully setup on the givenergy app either!

After so many attempts of hitting retry on the octopus app it closes down without error. Very frustrating!

#4 THALL

Ooo wait for it. IO FLUX FAQ's

Can I connect more than one battery?
No, not yet. You can only have one battery connected to Intelligent Octopus Flux. If you have a second battery that isn't linked with the other, then you will need to manually control it yourself.

I have 2 inverters with a battery on each. Could this be the problem........