Local Search Failed

5 comments started 2024-04-18 last 2024-04-18
Mobile App
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#1 buchanan101

This used to work and updated on the app every 10 secs.

"Local Search Failed - no home connections found"

It now fails continuously - the Cloud info still works but doesn't update very often

How do i reinstate Local Search info?

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#2 LewisWatt

buchanan101 I've had this problem a few times before, and usually restarting my phone completely resolved the issue. The one time this didn't fix the issue, I just left it for a couple hours and it returned to normal.

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#3 buchanan101

That doesn't work unfortunately

Will mail GE - be good to get it working again. Thanks

#4 Cdent

buchanan101 can you get the IP address from your router?

If so, go to Hamburger menu (3 lines top left) > Settings > Local Monitoring > under IP Addresses enter the IP address and see if that works.

Also, if you're on iPhone make sure you have given the app location permissions.

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#5 buchanan101

Cdent Brilliant. That does the job!

Just had to scan in the menu you said

Thank you!