Service App shutdown

2 comments started 2024-04-19 last 2024-04-19
GivEnergy ProductsHybridBattery
M
#1 MarkyBoy

There's just been a system update on the GivEnergy battery/inverter (not sure which) and my BB service provider has just changed. Everything (and that's a lot) is working normally with little effort required BUT the Givenergy App refuses to work. Any help available?

#2 nophead

You probably need to update the IP address setting in the app to match the new IP assigned to the inverter by presumably a new router. You should be able to see the address in the router status settings. Best to fix it there as well.