Dashboard broken, no information

3 comments started 2024-04-26 last 2024-04-26
Cards - Energy FlowMobile AppCloud Portal
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#1 Henstock05

I have this as my dashboard on the app and it’s been that way for a while:

We used to have the grid, solar panels and battery showing.

The cloud version is different but no better:

Now it tells me there is no inverter installed,

but also tells me we have a single inverter.

I’ve tried deleting data from the app, but it made no difference. Any advice, please?

#2 Cdent

Henstock05 best to get in touch with GE directly via phone to find out what's going on

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#3 Henstock05

Thanks, just making sure it wasn’t something obvious and easy! Have called now and sorted it.