Help please, lost connectivity

5 comments started 2024-05-08 last 2024-05-08
GivEnergy ProductsBattery
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#1 AlanWaters

We have recently switched to full fibre broadband with a new router and in an effort to get the dongle to connect, I tried to perform the task using my iphone. Unfortunately, as a result, I now have zero data from yesterday. Can anyone suggest in layman's terms please, the best way to re-connect?
Cheers,
Alan

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#2 TimHutchings

AlanWaters If possible, try to change the name and password of the new router to the same as the old one. With a bit of luck, all your old connections should reconnect.

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#3 DD

AlanWaters if it's not possible, the other approach is to use the WiFi access point created by the dongle itself. For this, you need to know its WiFi password. (Which is one of those things that, ideally, you'd have ascertained beforehand.) It is often your inverter's serial number (though mine had been set up differently).

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#5 AlanWaters

Thanks a big bunch chaps for your suggestions, I will give them a whirl tomorrow when I am refreshed.