Feedback option from Portal

2 comments started 2024-05-08 last 2024-05-08
Cloud Portal
C
#1 CW

Do GE respond to feedback left via the portal (not this forum)? I have left a few via this mechanism, but it never seems to be views/actioned etc?

If this isn't the best route to leave feedback (such as bugs) what is the preferred mechanism to do this?

G
#2 geoffreycoan

CW In my experience, the feedback via the portal and the app is a write-only mechanism.

You write something in it and no-one ever reads it.

I've logged about 10 things, some up to 14 months ago now and no responses to any of them.
And I don't think its just me they are not replying to