Re-assigning smart plug to a new WiFi network

I recently added a mesh system to boost a poor WiFi network upstairs. This means I need to reassign the WiFi network to the GivEnergy smart plugs in order for them to connect to the app again. I have tried to do this but the app comes up with an error stating the plugs serial number is already in use. I can’t find any information regarding how to reset this and reassign the smart plug to a new network. Is there no way to do this? If not then, then when you change your WiFi network you essentially end up with a load of plugs with just an on off switch!

MAGRATH

I had all sorts of fun trying to re-assign my smart plugs - there has been discussion about the issues previously on this forum and I would personally go down the approach of doing a factory reset. Take a look at:
https://community.givenergy.cloud/d/2203-smart-plug-how-to-factory-reset/16

Admitedly I have not tried a reset recently, but it might be somewhere to start to solve your issue.

Icarus I will take a look, thanks Icarus

MAGRATH probably easier to rename your wifi to what it was previously.