L
#1 lightforce
With the move from the Legacy portal to the Cloud portal we have had access to around 60% of our installed systems limited. This means that we cannot access any remote controls of customer sites and assist with issues including when battery calibrations are required.
We cannot seem to work out the reason why we have access to some sites and not others and this is very very frustrating for ourselves and worse yet for our customers. I have contacted your support team and had no response.
What is going on?
