"issue generating tariff data" on app

For the last week or so, my app (android phone) has been showing an error page stating "There was an issue generating your tariff data. Please refresh or try again later". I've tried removing the tariff, and re-entering the details but this error message is persisting.

The app seems to be working fine apart from this - has anyone else seen this and managed to resolve it? My next step was to uninstall and then reinstall the app, if that doesn't work, then I'm out of ideas!!

hcp is this pulling your energy from your supplier? If so, have you checked that they have everything up to date?

You are not alone! I have been experiencing this for the last 5 days. The portal is OK, it's only the app. I use Android. No solution found yet but I'll keep trying!

Just noticed that my phone had a software update on 25th May. It was shortly after that I first noticed the problem. Don't know if there is a connection.