iPhone app frequently not able to connect locally

3 comments started 2024-07-26 last 2024-07-26
Mobile AppGivEnergy Products
M
#1 Mandrews

For the last few weeks I have been having issues with the iPhone app not able to connect locally to my inverter, nothing has changed on my network, ie, router etc.

My inverter is: GIV-HY3.6
And I am on firmware: D0.915-A0.915

Is anyone else experiencing the same?

Mark

#2 Cdent

Mandrews plenty on here if you search, but somethings to check:

make sure location permissions have been granted for the app
go to hamburger menu > settings > local monitoring > and search for inverter. If you know the IP address enter it in the box below. You might need to set a static IP for the inverter on your router

B
#3 Boffinboy

Mandrews same here. No network changes, and if used to work previously with or without fixed IP