Software Update Failed

Had a firmware update pushed to my inverters during the week. It succeeded on one inverter and failed on the other. It appears to be the battery firmware that didn't update:

Inv 1:
Inverter firmware: D0.535-A0.535
Battery firmware: 3015

Inv 2:
Inverter firmware: D0.535-A0.535
Battery firmware: 3012

The notification says I can restart it myself on the dashboard, but there is no "Update software" button on the card for inverter 2.

Anyone know what gives., or how I could manually get the battery to update?

There's a video about it (https://www.youtube.com/watch?v=MFtmEc5F1wQ) with links in the description to more specific versions based on which equipment you have. Failing that, you could always email support, they can be quite helpful.

KevinB email can take a couple of days for givenergy to respond. I find phoning gets a quicker result

Oddly and this may have been done remotely by GE support having raised a ticket with them last night, however my battery is now showing as running firmware version 3017 from 3015. I left the firmware as pending update with the battery running 3015 as of early this AM

I've checked the logs and all entries point back to the three failed attempts last night.

Do GE just remote in and remotely fix??