Battery More Information in App

2 comments started 2024-08-15 last 2024-08-15
Mobile AppGivEnergy ProductsHybridBattery
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#1 anthonypar

My battery changes from its 8.2kwh capacity to an incorrect 5.2kwh in the more information battery tab in the app. The battery soh is now also incorrect in the detailed graphical section when you click on the battery icon. I have only noticed this today. Has something got messed up in the app?

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#2 anthonypar

Problem fixed. Looks like the app was not showing my battery... different serial number. My original serial number has now returned and all is well. GE must have been messing around with something!