Ability to download Inverter data has disappeared (4 Sep 24)

15 comments started 2024-09-04 last 2024-09-05
Cloud PortalCards - Inverter
R
#1 RobertSw

After 2 years of successfully downloading inverter data from the Inverter data / System page, as of today the download option seems to have disappeared. [The Energy graph download is working fine]

Inverter@ GIV-HY3.6

Others have the same issue?

Thanks

C
#2 Caerefail

Yes! Download data everyday - can't today! Giv - please bring the facility back - I keep the records in case of dispute with my electric supplier (not Unknown!)

T
#3 TRBob

I have managed to find time to update my tracking spreadsheet after over a year and found that I can't see a way to download any data at all or group into weeks/months/years. It's been a while, but I'm sure that it some somewhere in 'My Inverter' on the portal right?

#4 Icarus

I have lost the download function too. However the new Inverter Meters seems new to me!
Also for some reason it thinks I have three phases.
I'm assuming this is something under development.

I have no data appearing for any of the fields.

D
#5 DD

Have we also gained a meters page - I hadn't noticed that before.

Scales seems a bit arbitrary:

I don't believe a phase-1 current of 92.8A - must be 9.28A to give a power of 2210W (export).
But then the apparent power drops by a factor of 10 to 221.7 - I assume that's still meant to be 2217W.
Which leaves me wondering what units the reactive power is in - is it 138W or 13.8W. (Not that it something I particularly need to know.)

The data is still available for download via the API, if that's any help.

C
#6 CW

DD That definately looks new - haven't seen that icon before.

No data in my pages though

#7 Icarus

If it's any help, I also download inverter data on a daily basis because I am working with my DNO to pin down local voltage anomalies (I I get out-of-range voltages most days).
I use https://github.com/V999TEC/GivEnergyPlugs (see Example 12 in the README.md) to get hold of all sorts of useful data using an internal API)

}, {
"grid_power" : 3,
"grid_import" : 0,
"grid_export" : 3,
"generation" : 423,
"string_generation_1" : 423,
"string_generation_2" : 0,
"string_current_1" : 1,
"string_current_2" : 0,
"string_voltage_1" : 241.5,
"string_voltage_2" : 0.0,
"battery_power" : 14,
"battery_charge" : 0,
"battery_discharge" : 14,
"demanded_power" : 364,
"inverter_power" : -34,
"grid_voltage" : 241.5,
"battery_voltage" : 314.22,
"battery_percentage" : 64,
"battery_temperature" : 25.3,
"eps_output_power" : 362,
"power_factor" : 0.1,
"grid_current" : 0.4,
"grid_frequency" : 50.04,
"inverter_voltage" : 241.5,
"inverter_frequency" : 50.04,
"inverter_temperature" : 39.8,
"solar_generation_energy_today" : 0.4,
"solar_generation_energy_total" : 2696.6,
"battery_throughput_energy_today" : null,
"battery_throughput_energy_total" : 4236.5,
"battery_charge_energy_today" : 0.9,
"battery_charge_energy_total" : 2118.25,
"battery_discharge_energy_today" : 3.6,
"battery_discharge_energy_total" : 2118.25,
"grid_import_energy_today" : 1.2,
"grid_import_energy_total" : 1751.6,
"grid_export_energy_today" : 0.1,
"grid_export_energy_total" : 792.8,
"ac_charge_energy_today" : 0.9,
"ac_charge_energy_total" : 2280.7,
"inverter_energy_today" : 3.4,
"inverter_energy_total" : 1916.7,
"consumption_energy_today" : 4.0,
"consumption_energy_total" : 3291.4,
"id" : 6339041,
"time" : "2024-07-01 07:58:28",
"ftime" : "2024-07-01 07:58:28",
"timestamp" : 1719820708,
"status" : "NORMAL"
}, {

D
#8 DD

Icarus I have no data appearing for any of the fields.

CW No data in my pages though

I have a gen-3 hybrid. I think you're both AIO?

For fun, I record all the raw data coming out of the inverter (for modbus development). The regular meter readings is a relatively recent addition.

T
#9 TRBob

TRBob I've had a look in the phone app and it seems that I can get the data that I need from there.

C
#10 CW

DD Yep - I'm an AIO so maybe this page is for hybrid inverters only. I do wish there could be some notice of app/web changes (a change log) so you could see what is coming.

R
#11 RobertSw

The Inverter download button has returned!

D
#12 DD

CW Yep - I'm an AIO so maybe this page is for hybrid inverters only.

It may be more related to the different types of meter that are installed on different systems. Perhaps they just haven't yet integrated the auto type of meter.

C
#13 Caerefail

RobertSw Yay!!!

#14 Icarus

CW I do wish there could be some notice of app/web changes (a change log) so you could see what is coming.

Totally agree. They used to update "What's New" on the side bar https://givenergy.cloud/whats-new but the last item I see appears to be dated 28/09/2022. Maybe they should resurect that mechansim so we can see what's changed officially?

#15 gwynnej3

I still have a download button...?