Settings ignored?

5 comments started 2022-05-27 last 2022-05-28
Mobile App
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#1 tkearsley

Generally, I like the look of the new mobile app. However, I'm struggling to get things back to where they were before with my solar/battery setup! I normally charge my 5.2 kWh battery to 25% between 0330 and 0430 (during the Octopus Go cheap rate window). This has been working fine for months. Since the new app was installed, it ignores the % level to charge to and simply charges during that one hour window whatever the %. Bug?

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#2 locked

one thing I spotted, the settings are often out of date / cached from an earlier time. I have got into the habit on the settings page of the mobile app of doing a refresh by pulling down the screen.

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#3 yandards

Had issues with setting up a timed export mode and then it just paused the whole system and I couldn't get the battery to support any demand.

Ended up resetting the inverter settings which didn't work but an inverter restart did.

It's been a bit flakey changing modes since the new app came out as it doesn't want to drop back into 'eco' easily.

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#4 locked

I mainly change settings using the API and program to set charge based on future weather forecast. I have had snags where changes to settings have not taken. It doesn't solve the problem but one way to see what is going is to use the web portal, head to the my inverter page then select the remote control icon (gear) and scroll down to see the remote control history.

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#5 pjb904

tkearsley I have found the nice looking new App has all the old bugs the App had at the beginning of the year when we first got our PVs installed, unreliable settings not working, and people saying just use the portal. It was actually working nicely until this new 'improved' update.