In the past I have routinely downloaded my "Remote Control History" just to see if GivEnergy were changing anything I didn't know about (back in 2023 they changed "Enable Meters Written from 2x Meter to 1x Meter" for no apparent reason and stopped my inverter working till was returned to x2 )
Has anybody else had this problem?
For the last week or so "Remote Control History" Always times out when I try to display it. Givenergy support has NOT replied to my email re this. Any suggestions please?
DennisEss does the same for me. Ever since they started logging external change detected.
Sometimes filtering the data first helps, e.g. to reduce the amount of things it might return, but still sometimes takes three or more attempts to work.
Mine is so bad I cant even see the logs, let alone consider downloading
Same here.
Displays today's data fine.
When you filter further e.g. 'Last Month' and try to download to Excel it times out.
Same here. With the Dev Tools enabled it shows:
So it may be CloudFront at fault or something badly configured. Have not been able to see my logs for days.
Suprised more folk aren't complaining.