never given dongle security how do i link onto dongle

3 comments started 2024-12-04 last 2024-12-05
GivEnergy Products
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#1 L130971

never given dongle security key how do i link onto dongle

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#2 mrand31

If you haven't got the user name+password and want to reconfigure the dongle, then go to the GivEnergy web site. under resources->knowledge base->installation guides, you'll find the WiFi dongle connection guide. That will show you how to reset the dongle back to defaults and to connect to and configure it after you've done that.

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#3 SteveCook

L130971
How did your installer commission the system. Did they show you the (your) portal